Winter Fuel Payment Scam Warning

Winter Fuel Payment fraud, or Winter Fuel Payment scams, are a type of "Phishing" scam where criminals attempt to trick individuals, particularly older and vulnerable people, into giving up their personal and financial information. The scam typically involves fraudsters sending fake text messages, emails, or making phone calls that claim to be from a government department like the Department for Work and Pensions (DWP) or HM Revenue & Customs (HMRC). The messages often state that the recipient needs to "apply" for a Winter Fuel Payment or that they haven't submitted their application. They include a link to a fake government website where the individual is asked to enter personal details, including bank account information, in order to "claim" the payment.


 Why It's a Scam
The key thing to remember is that in the UK, the Winter Fuel Payment for the vast majority of people is automatically paid to eligible individual. The government will never contact you by text, email, or phone to ask for your bank details or other personal information, in order to "process" your payment. 


How to avoid becoming a victim
The general public, and especially those who are eligible for the Winter Fuel Payment, can take several steps to protect themselves from these scams: Be aware of the process. The most important thing to know is that if you are eligible for the payment, it will be sent to you automatically. You do not need to apply or provide your details.. Do not click on links in suspicious messages. If you receive a text or email claiming to be about a Winter Fuel Payment, do not click on any links. These links lead to fraudulent websites designed to steal your information.. Look for red flags. Scammers often create a sense of urgency, using phrases like "act now" or "deadline approaching." Are there spelling and grammar errors in the message? Don’t share personal information. Government agencies will not ask for your bank details, PIN, or passwords over the phone, via text, or in an email.. Block and delete the message. If you receive a suspicious text, email, or call, simply block the sender and delete the message. Tell others. Inform older friends, family members, and neighbours about these scams, as they are often the targets.

What to Do If You've Been Targeted

Do o not respond to the scam. End all communication with the scammer.

 Contact your bank immediately. If you have disclosed any financial information or lost money, call your bank's fraud department right away. In the UK, you can use the 159 hotline to connect directly to your bank's fraud department. Note – Most but not all telecom providers offer this service.

 Report the scam.  You can report a suspicious text message by forwarding it for free to 7726. You can send Phishing emails to  report@phishing.gov.uk    You can also report scams to Action Fraud on 0300 123 2040 or via their website.

Need Help or Advice?

 If you're unsure about a message or phone call you've received, speak to a trusted relative or friend, you can also contact Citizens Advice / Age UK or other appropriate charities for guidance. Always remember, when in doubt, never give out any personal information. If necessary contact the relevant government department, directly using the official contact details shown on the GOV.UK website.

Bonfire Safety

Devon & Somerset Fire & Rescue Service has issued the following:

Six steps to having a safe bonfire

  1. If you must have a bonfire, use a metal incinerator to contain it, and locate it well away from anything flammable. This includes trees, long, dry grass, sheds, houses, garages and cars. Make sure it is not underneath any electricity cables.

  2. Follow our advice on what you shouldn’t burn – see below.

  3. Tell us when you’re having a bonfire by calling on 0333 399 0014. We can check in with you if we receive any 999 calls reporting a fire in the same area, which stops us from sending firefighters out to bonfires when they’re not needed.

  4. Stay with your bonfire at all times. Keep a bucket of water or a hose nearby and have a way of calling for help in case of emergencies, such as your mobile phone.

  5. Keep pets and children at a safe distance from the bonfire and never leave them alone with a burning fire.

  6. Make sure the fire is completely out before you leave it. When the bonfire is finishing, spray it with water to stop it from restarting. The embers can stay hot for a long time so make sure it’s cool before you leave it unattended.

Wha not to burn
Fuel (for example, petrol, diesel or paraffin); household rubbish (for e.g., plastics); aerosol cans; lighter fluid; tyres; fireworks; gas canisters; foam; paint; anything wet.

Reporting nuisance bonfires
If someone is burning bonfires regularly this may be considered a nuisance. Check with SHDC for information on reporting nuisance bonfires.
Do not call the fire service to report someone having a bonfire unless it is an emergency.
There are also rules about garden bonfires on the government website.

Kingsbridge Show – Traffic Diversion

An event notification & temporary traffic restriction application that has been made by Kingsbridge Show to DCC. This affects Sandy Lane through to the Goveton turning from 7am to 7pm on Sat 6 September 2025. A diversion route from the Goveton junction to the Ledstone junction, through Ledstone and on to the main road by the Salcombe Brewery premises has been made - as per map at points 3, 5, 7 - 10.
Key:
1. No entry and All show traffic sign
2. Bough Lane end no entry and all show traffic sign. Personnel and traffic control vehicle with barriers to stop show traffic
3. Sandy lane end. Stop go or single traffic light. This is to temporary stop the traffic on the A381
4. Traffic vehicle parked across the lane to block it. This is by the gates into the show parking. This is to stop traffic from Goveton trying to go against the flow of traffic going into the show.
5. Road closed sign and cones, with interlocking barriers to fully block the road towards the showground entrance.
6. Diversion left sign
7. Diverted Traffic right sign
8. Diverted Traffic right sign
9. Diverted Traffic up sign
10. Diverted Traffic right sign
11. Diversion end sign

Emergency Parish Planning

Emergencies do happen, for example, extensive flooding, storm damage, deep snow, power outage, fire.

We know communities pull together in an emergency. However, we can make our response more organised and effective, by preparing a Community Emergency Plan. Emergency responders say that it helps when they know who to talk to in the community and have planned what to do in advance.

BTS Parish Council is in the planning stages of drawing up an emergency plan to assist in the event of a major incident. However, this is a community plan and in the coming months we will be drawing on all of you to assist and support this plan. Your individual expertise will be essential.

As part of this every household might like to fill out their own household emergency plan. A template from Devon Communities to help with this can be found at:
Emergency Home Plan.

More information on the community plan will be published in the coming months.

Beware of Parking Fine Text Scam

Some South Hams residents are receiving scam text messages about supposed outstanding parking fines.

These messages may look official, but they are not from the council. The web addresses in the texts are fake. Payment amounts are often incorrect or suspicious.

Do not click on any links or provide any personal or payment details.

If you're unsure whether a message is genuine, please contac -  https://www.southhams.gov.uk/parking

Rally for Nature

An exciting opportunity to help shape a South Hams-wide 'Rally for Nature' is scheduled for Summer 2026. It aims to help people connect with nature and the beauty of the South Hams and increase awareness of and care for our beautiful surroundings.  Further info to follow in coming months.

Anyone interested  can complete a short questionnaire (by 25 July): https://docs.google.com/forms/d/e/1FAIpQLSdBF5WzozJ5xH3NDsRuO9pYqvnshZtD9xwv-V5hnWSeL22ccg/viewform 

Citizens Advice South Hams: Summer Newsletter

Saving money on water bills,  new project working with local schools and volunteering opportunities with Citizens Advice can all be found in their summer newsletter.

To view visit: https://tinyurl.com/5n72xrmw

Shaping Devon’s Future

We need your help to shape the future of local government in Devon by telling us what matters to you.

In December 2024, Government set out its intention that all areas with two levels of local government (District and County Councils) were required to develop plans for a single level of Government.

In March 2025, a proposal setting out our initial thoughts on the future of local government in Devon was submitted on behalf of all the Devon District Councils, except Exeter. Final proposals are being prepared and are due to be submitted to the Government in November.

Now, everyone with a connection to the South Hams is being asked what matters to them to help shape our final proposals so they reflect the needs and aspirations of people living and working in the area.

The short survey can be found on our website, which also has more information on local government reorganisation, including Frequently Asked Questions.  

Over the next few months, a series of engagement events around South Hams will be taking place with residents, towns and parish councils and other organisations. Details on how you can get involved will be available soon. 

Voting results

Devon County Council elections took place on Thursday 1 May.
Louise Wainwright, Liberal Democrats, has been elected councillor for our parish.

For up-to-date info visit: https://content.govdelivery.com/accounts/UKDEVONCC/bulletins/3da5edb

Annual Parish Meeting

The Annual Meeting of the Parish Council was held on 15 April. Following Councillor Diana Jones’ roundup of the year’s events, a presentation was made to Councillor Rufus Gilbert, who is retiring from the County Council after many years of service. Parishioner, Rob Moore, gave a personal speech of thanks to Rufus for his hard work and support of our local community. The evening’s highlight was a fascinating talk from para-athlete, Jonny Huntington, who was the first disabled person to ski to the South Pole solo and unsupported. His talk was insightful and inspiring and he answered a barrage of questions from the audience. A collection raised £200 to Givestar which supports the veteran and disability charities which have particularly helped Johnny through his recovery and journey to the start line. The evening ended with tea and coffee and a lovely selection homemade cakes.

Devon & Cornwall Police Alert Team

We have had reports that there could be fake £20 notes in circulation locally.  

How to detect fake notes:
• Thoroughly examine the note: Check for inconsistencies in the holographic images and other security features. 
• Compare with a genuine note: If you have any doubt, compare the suspect note with a genuine one you know to be real.

Advice on how to check if banknotes are genuine or counterfeit can be found here: How to check your banknotes | Bank of England

Advice from Action Fraud on what to do if you receive counterfeit money can be found here: Counterfeit currency: What to do if you receive counterfeit notes or coins and where to report | Action Fraud

If you suspect a note is counterfeit, and you know who gave it to you, inform the Police immediately.

 

Making change happen

The Parish Council Annual Meeting has a special guest speaker this year - Jonny Huntington - who was the first disabled person to ski solo to the South Pole. Jonny, from Kingsbridge, achieved this in January this year. The talk will be both fascinating and inspiring.


Please come and celebrate this extraordinary achievement with Jonny.

Annual Meeting
St Peter’s Church
18.00
Refreshments provided

Reading matters

The Goveton phone box has been restocked with books for the summer. Do pop in and have a browse. Take a book - there is not charge - and leave one if you have books to spare. There is a wide selection to suit all tastes.

Photo: Diana Jones

Making a difference

The Parish Council is looking for people across the parish who would like to make a difference in the community by joining the Parish Council. Just a small amount of your time each month can make a huge difference. For further info or an informal chat contact Helen, our new parish clerk, or one of the councillors.

Sign up for new parking scheme

The new South Hams Resident Discount Parking Scheme comes into effect on 1 April. Sign up to get your discount. Discounts for both parking with the App and cash payments.

Annual Gully & Road Sweeping

During the parish gully clean in December four tons of spoil was lifted from our roads and gullies. The Parish Council organises the gully clean – removing waste and debris to improve drainage and prevent flooding.

Photo Jonathan Harrison

Christmas cheer at St Peter’s

What a tremendous success the Christmas fair was at St Peter’s Church - raising a record-breaking £800 for the St Peter’s Fabric Fund. A huge thanks to the support of the community and friends in providing an array of crafts and goodies and attending the event. Fun was had by all.

Life’s a Bench

We are pleased to announce Jonathan Mathys has kindly provided a chestnut rustic bench for the village. It seats four and is nicely situated next to the Parish notice board. The position was chosen in consultation with neighbours with special thanks to the Blazebys and Hindsons. .

Do come and enjoy.

Beware of Rogue Traders

The Parish Council has been made aware of incidents in Devon of rogue traders knocking on doors and suggesting work needs carrying out on the owners roof.  These people are giving the false impression of being a local reputable company making it difficult to instantly recognise as a rogue trader.  Advice from the Local Authority, Devon and Cornwall Police and Trading Standards is not to employ anyone knocking on your door touting for business.